For security reasons, all cancellation requests must be submitted by the primary contact person on the hosting account, who shall provide us valid customer identification information.

Setup fees are only refundable for the following reasons:

(A) Your server order is canceled prior to activation; or
(B) the domain name requested was not available at the InterNIC.

All cancellations must be received in writing within 30 days of account activation. Notification via postal mail, e-mail and fax are accepted. Phone requests do not constitute acceptance of server cancellation.

No refund is available after the 30th day of service.

For Cancellations after 30 days, your account will remain active thru the month in which you requested cancellation.

Example: If you request cancellation on the 5th, your account will remain active till the 30th of the current month.

No partial refund will be given on the last month of service, as this policy is to provide our customers ample time to store or transfer files to a new location, handle a domain transfer via the Internic, etc.

Independant USA Domains Representative
Personal Touch Web Designs
P.O. Box 1432, Newton, NC, US, 28658
phone: 704-462-2361 | personaltouchwebdesigns@sales.usadomains.com